MEMBER SUPPORT
Help with MemberHall.
Your hall manages your membership and union records. Techurai helps with the app and technical problems.
App or sign-in trouble?
Email support@techurai.com. Include your Local’s name, your phone model, and a description of what happened. If you see an error message, include what it says.
Do not email passwords, verification codes, payment details, or private member documents. Remove personal information from screenshots.
Email MemberHall supportGetting access to your Local
Use the email address your hall has on file or the address on your invitation. Your hall needs to approve your access, even after you create an account. If you’ve signed in but can’t see your membership, contact the hall.
The mobile app is for members. Union administrators, staff, and contractors use their Local’s website.
Signing in
Check your internet connection and make sure you are using the correct email address. If you’ve forgotten your password, use the recovery options on the sign-in screen. You can also choose “Having trouble? Continue in your browser” in the iPhone app.
If an email code does not arrive, check your spam folder and confirm the address you entered. Never share a sign-in code with support or anyone else.
Membership, dispatch, credentials, or dues
Contact your hall about membership status, out-of-work position, job opportunities, credential decisions, employment records, or dues. Your Local manages these records and makes those decisions.
Account and privacy questions
Read the MemberHall privacy policy to learn what happens when you delete your account and which records your Local keeps.
Contact support@techurai.com for help with your MemberHall account or a privacy question. If your question is about a union record, include your Local’s name so we can point you to the right people.